Beskrivning
AIZ Labs Chat Agent brings advanced AI-driven customer support directly to your WordPress site.
IMPORTANT: This plugin is a Software-as-a-Service (SaaS) solution that requires an active subscription and API key from AI Zone Labs to function. The plugin will not work without this external service.
Key Features
- Smart AI-powered chat agent
- Custom agent instructions
- Knowledge base uploads
- Function calling (order tracking, etc.)
- Analytics dashboard
- Multi-agent system
External Service Dependency
This plugin REQUIRES an external service to function:
Service: AI Zone Labs API (api.aizlabs.com)
Purpose: Chat Agent processing, natural language understanding, and response generation
Data Sent: User questions, conversation history, agent configuration, uploaded knowledge base files
Service Terms: https://aizlabs.com/terms-of-service
Privacy Policy: https://aizlabs.com/privacy-policy
What data is transmitted:
* User chat messages and conversation history
* Agent configuration (instructions, model selection, tools)
* Knowledge base files uploaded for vector search
* Session identifiers (for logged-in users: WordPress session tokens; for guests: UUID cookies)
* WordPress site URL and plugin version
Important Notes:
* An API key from AI Zone Labs is required for the plugin to function
* Without a valid API key, the plugin will display a configuration warning
* User data is processed through AWS Lambda functions via API Gateway
* The service uses OpenAI models for AI processing
Privacy & Data Handling
- Guest users: Session tracking via UUID-based cookies (30-day expiration)
- Logged-in users: Session tracking via WordPress session tokens
- All conversations stored in local WordPress database
- Chat data transmitted to external AI processing service
- No data sold to third parties
- Users should review the privacy policy before using the chat
Source Code & Libraries
This plugin includes the following third-party minified libraries:
DataTables
- Purpose: Display and manage data tables with advanced features
- Files: assets/lib/datatables/js/.min.js, assets/lib/datatables/css/.min.css
- Source: https://datatables.net
- Repository: https://github.com/DataTables/
- License: MIT
Chart.js
- Purpose: Create interactive charts and visualizations
- Files: assets/lib/chartjs/chart.umd.min.js
- Source: https://www.chartjs.org
- Repository: https://github.com/chartjs/Chart.js
- License: MIT
JSZip
- Purpose: Create, read, and edit .zip files in JavaScript
- Files: assets/lib/jszip/jszip.min.js
- Source: https://stuk.github.io/jszip/
- Repository: https://github.com/Stuk/jszip
- License: MIT/GPLv3
All third-party libraries are unmodified and obtained from their official repositories. The plugin’s custom JavaScript and CSS files (aizl-.js and aizl-.css) are included in human-readable form in the assets/js and assets/css directories.
Service Terms
By using this plugin, you agree to:
* The AI Zone Labs Terms of Service: https://aizlabs.com/terms-of-service
* The AI Zone Labs Privacy Policy: https://aizlabs.com/privacy-policy
* Understand that user data will be transmitted to external services for AI processing
Support
For support, please visit: https://aizlabs.com/contact-us
Installation
- Upload the plugin files to
/wp-content/plugins/aizlabs-chat-agent/directory - Activate the plugin through the ’Plugins’ menu in WordPress
- IMPORTANT: Contact AI Zone Labs (https://aizlabs.com) to obtain an API key
- Navigate to Chat Agent> Settings in the WordPress admin
- Configure your API key and create your first agent
- Publish the agent to specific pages or admin areas
Configuration Required:
* API key must be entered in plugin settings
* Agent must be created and configured
* Agent must be published to specific pages to display the chat widget
Vanliga frågor
-
Does this plugin work without an API key?
-
No. This plugin is a Software-as-a-Service solution that requires an active API key from AI Zone Labs. Without a valid API key, the plugin will not function.
-
What external services does this plugin use?
-
This plugin connects to the AI Zone Labs API (api.aizlabs.com) for all AI processing. User messages, conversation history, and agent configuration are sent to this service for processing. Please review the service terms and privacy policy before use.
-
Is my data secure?
-
All API communication uses HTTPS encryption. Conversation data is stored in your WordPress database. Data transmitted to AI Zone Labs is handled according to their privacy policy. We recommend reviewing their privacy policy at https://aizlabs.com/privacy-policy.
-
Can I use this plugin offline?
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No. This plugin requires an active internet connection and access to the AI Zone Labs API service to function.
-
What AI models are supported?
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The plugin supports various OpenAI models including GPT-4o, GPT-4o-mini, and other models available through the AI Zone Labs service.
-
How are user sessions tracked?
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For logged-in users, WordPress session tokens are used. For guest users, a UUID-based cookie (30-day expiration) is set to maintain conversation continuity.
Recensioner
Detta tillägg har inga recensioner.
Bidragsgivare och utvecklare
”AIZ Labs Chat Agent – AI Chatbot Agent for Customer Support & Sales” är programvara med öppen källkod. Följande personer har bidragit till detta tillägg.
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Ändringslogg
1.0.0
- Initial release
- AI-powered chatbot functionality
- Multi-agent support
- Knowledge base integration
- Function calling system
- Conversation analytics
- Session management for logged-in and guest users