liveweb

Beskrivning

liveweb is the easiest way to add free live chat to your site.

98% of website visitors leave without doing anything! It’s time to change that.
Live chat is the single fastest path to more conversions, customer insights, and sales.

Often, you don’t need more traffic to close more sales. You just need to talk to visitors when they’re live on your site. Help customers who get stuck, encourage them to use your product, and get critical feedback – all inside your app, in real-time.

Live Chat With Your Customers

Half of your web visitors leave after just 15 seconds. Live chat helps you keep & convert more visitors — in seconds.

Send Customers In-App Messages

Your emails are great, but what about the 80% of people who never open them? Reach them with in-app messages.

Improve Your Net Promoter Score

Get actionable feedback that will help your business create products your customers love.

Features

Real-time notifications.
Real-time Slack integration to alert your team so they can respond within a minute (best practice)!

Offline mode.
Small team? Not able to support chat 24×7? No problem. Set the right expectation with offline mode.

Capture email addresses.
Get email addresses right inside of liveweb’s live chat so you can follow up later.

Browser targeting.
Reach out when visitors do meaningful things – like visit your pricing page repeatedly. Set up rules to target these people and engage them with an offer to help.

Key Features

  • Talk to your website visitors and customers in real-time, right from Slack.
  • Talk to your website visitor with audio/video calls.

Usage

After enabling the plugin, head on to the widget customization page to change settings and integrate its look and feel to match your site. When done, enable it by visiting the account configuration page and completing the instant signup process.

Skärmdumpar

  • WordPress settings
  • Chat widget - new msg
  • Chat widget - minimized

Installation

Server Requirements: PHP4 or PHP5.

WordPress versions: WordPress 3.4 and up.

Note: You will need a free liveweb account : Create one for free here!.

Step-by-step Guide:

  • Install plugin from WordPress directory and activate it.
  • Under left sidebar, click on liveweb to add your liveweb embed code.
  • Customize the chat widget to your preference.
  • Finally, make full use of our Dashboard to manage your chat widget.

Vanliga frågor

Is liveweb free?

The liveweb Live Chat is 100% free. Some liveweb users may chose to purchase additional superpowers, but the Live Chat is heroically powerful and always free.

What does liveweb let me do?

liveweb adds a chat tool to your site which visitors can use to engage with you. You can use it to collect feedback, learn about your visitors, and even close deals.

Do I have to install any software on my server to get this working?

Not at all! liveweb is a hosted live chat service. Simply configure the plugin and you’re done!

Which web browsers work best with this plugin

Though designed to work on most browsers, liveweb works best in the following environment: IE 6 or later (PC), Firefox 2 or later (Mac, PC, or Linux), Safari 2 or later (Mac), Google Chrome (PC, Mac).

Is it free to use?

The plugin comes with a free plan for WordPress users. Larger businesses can purchase upgrade options anytime.

Recensioner

Detta tillägg har inga recensioner.

Bidragsgivare och utvecklare

”liveweb” är programvara med öppen källkod. Följande personer har bidragit till detta tillägg.

Bidragande personer

Översätt ”liveweb” till ditt språk.

Intresserad av programutveckling?

Läs programkoden, kika på SVN-filförvaret eller prenumerera på utvecklarloggen via RSS.

Ändringslogg

1.0.0

  • Feature: Add the liveweb live chat widget to your site!
  • Feature: Customize look and feel of the widget, including themes and color!

1.1.0

  • Customization: Changed the flow for activating liveweb chat widget.