Title: OneDesk
Author: onedesk
Published: <strong>21 maj 2019</strong>
Last modified: 23 augusti 2024

---

Sök tillägg

![](https://ps.w.org/onedesk/assets/banner-772x250.png?rev=2092503)

Det här tillägget **har inte testats med någon av de 3 senaste huvudversionerna 
av WordPress**. Det kanske inte längre underhålls och kan ha kompatibilitetsproblem
när det används tillsammans med nyare versioner av WordPress.

![](https://ps.w.org/onedesk/assets/icon-128x128.png?rev=2092503)

# OneDesk

 Av [onedesk](https://profiles.wordpress.org/onedesk/)

[Ladda ner](https://downloads.wordpress.org/plugin/onedesk.zip)

 * [Detaljer](https://sv.wordpress.org/plugins/onedesk/#description)
 * [Recensioner](https://sv.wordpress.org/plugins/onedesk/#reviews)
 *  [Installation](https://sv.wordpress.org/plugins/onedesk/#installation)
 * [Utveckling](https://sv.wordpress.org/plugins/onedesk/#developers)

 [Support](https://wordpress.org/support/plugin/onedesk/)

## Beskrivning

OneDesk provides your business with three customer-facing apps that you can put 
on your website to start interacting with your customers and website visitors. This
process is now made even simpler with the creation of this plugin. Simply follow
the installation steps and provide your customers with quick access to the OneDesk
widget that houses the following features:

1 – The _Messenger_ tab application allows you to chat with your customers in real
time. These chats can then be captured as tickets.

2 – The _Portal_ tab provides an interface for your customers to track their tickets
with you. Once here, they can update themselves on the status, as well as engage
with the agents responsible for their ticket.

3 – The _New_ tab provides a form for your customer to submit new tickets.

Through this plugin, access to your OneDesk customer apps can now be incorporated
into your website in just a couple of clicks!

For more information about these applications, please visit https://www.onedesk.
com/videos-using-onedesk/customer-apps/.

## Skärmdumpar

 * [[
 * Admin settings page to customize the OneDesk widget.
 * [[
 * Closed OneDesk widget
 * [[
 * Minimally expanded OneDesk widget
 * [[
 * Maximally expanded OneDesk widget

## Installation

 1. Install the OneDesk plugin
 2. Activate the OneDesk plugin and click on the adjacent “Settings” link
 3. Once in the OneDesk Plugin settings page, fill in your URI in the required field
    and optionally customize any or all additional widget settings
 4. Navigate to ”Widgets” through the ”Appearance” tab on the left and add the OneDesk
    Widget to your website’s footer

## Vanliga frågor

Why does the widget display “Incorrect URL” when I try to open it?
 Navigate to 
the OneDesk Plugin settings page and ensure that the URI is entered correctly.

Where do I find my URI?
 There are multiple ways to find your URI. The simplest 
way is to login to your OneDesk account, navigate to “Administrator Settings” (the
gear icon) and click on ”Tickets” under the ”Applications” tab and your URI is found
between the @ and the first period. (ex: for tickets@_acme_.onedesk.com URI=acme)

## Recensioner

Detta tillägg har inga recensioner.

## Bidragsgivare och utvecklare

”OneDesk” är programvara med öppen källkod. Följande personer har bidragit till 
detta tillägg.

Bidragande personer

 *   [ onedesk ](https://profiles.wordpress.org/onedesk/)
 *   [ Tyler Watson ](https://profiles.wordpress.org/tylerrwatsonn/)

[Översätt ”OneDesk” till ditt språk.](https://translate.wordpress.org/projects/wp-plugins/onedesk)

### Intresserad av programutveckling?

[Läs programkoden](https://plugins.trac.wordpress.org/browser/onedesk/), kika på
[SVN-filförvaret](https://plugins.svn.wordpress.org/onedesk/) eller prenumerera 
på [utvecklarloggen](https://plugins.trac.wordpress.org/log/onedesk/) via [RSS](https://plugins.trac.wordpress.org/log/onedesk/?limit=100&mode=stop_on_copy&format=rss).

## Ändringslogg

v0.1.0
 * Initial Release.

## Meta

 *  Version **0.1.0**
 *  Senast uppdaterat **2 år sedan**
 *  Aktiva installationer **10+**
 *  WordPress-version ** 5.2 eller senare **
 *  Testat upp till **6.6.5**
 *  PHP-version ** 5.5.36 eller senare **
 *  Språk
 * [English (US)](https://wordpress.org/plugins/onedesk/)
 * Etiketter
 * [accessibility](https://sv.wordpress.org/plugins/tags/accessibility/)[business](https://sv.wordpress.org/plugins/tags/business/)
   [customer](https://sv.wordpress.org/plugins/tags/customer/)[productivity](https://sv.wordpress.org/plugins/tags/productivity/)
   [project management](https://sv.wordpress.org/plugins/tags/project-management/)
 *  [Avancerad vy](https://sv.wordpress.org/plugins/onedesk/advanced/)

## Betyg

Än så länge har inga recensioner skickats in.

[Your review](https://wordpress.org/support/plugin/onedesk/reviews/#new-post)

[Se alla recensioner](https://wordpress.org/support/plugin/onedesk/reviews/)

## Bidragande personer

 *   [ onedesk ](https://profiles.wordpress.org/onedesk/)
 *   [ Tyler Watson ](https://profiles.wordpress.org/tylerrwatsonn/)

## Support

Har du något att säga? Behöver du hjälp?

 [Visa supportforum](https://wordpress.org/support/plugin/onedesk/)