SMS & WhatsApp Order Notifications – Send from Your Own Phone for Free

Beskrivning

SMS Mobile API – Personalized SMS and WhatsApp Notifications for Your WooCommerce Store

Enhance your WooCommerce store’s customer engagement by sending SMS and WhatsApp notifications directly from your own mobile number or WhatsApp account. With SMS Mobile API, you can send personalized alerts that not only keep your customers informed but also allow them to reply directly to your mobile or WhatsApp, fostering a more personal and interactive shopping experience.

Key Features:

📲 SMS and WhatsApp from Your Personal Account
Send notifications directly from your personal mobile number or WhatsApp account. Customers can reply to your messages, enabling real-time, direct communication.

⏳ Real-Time Notifications
Automatically notify your customers via SMS or WhatsApp when they place an order, when their order status changes, or upon completion of their purchase.

🎯 Personalized Messages
Customize SMS and WhatsApp templates with order details and other relevant information, ensuring your customers receive tailored and timely updates.

📦 Flexible Delivery Options
Choose to send an SMS, a WhatsApp message, or both simultaneously for maximum reach and engagement.

💬 Direct Customer Interaction
Because messages are sent from your personal accounts, customers can respond directly to you, creating a seamless and interactive communication channel.

🛠️ Easy Integration
Simple setup and configuration with WooCommerce, with no need for complex coding or third-party services.

📊 Comprehensive Logging
Track all SMS and WhatsApp activities with detailed logs, helping you monitor successful deliveries and troubleshoot any issues.

🔒 Secure and Private
Your data and customer information remain secure, with all messages sent directly from your phone or WhatsApp account, ensuring full control and privacy.

✨ Advanced Custom Rules & Conditions for SMS & WhatsApp

💡 100% Personalized SMS & WhatsApp Notifications!
Take full control of your messaging by defining custom rules based on your WooCommerce order details. No more generic notifications – send the right message at the right time with conditions tailored to each order!

✔ Rule-Based Messaging System – Create unlimited rules with flexible conditions.
✔ Trigger on Order Status Changes – Customize notifications for processing, completed, refunded orders, and more!
✔ Dynamic Conditions – Use customer email, order total, shipping method, and other order details to trigger messages.
✔ Multiple Conditions Per Rule – Example: ”Order Total > $100” AND ”Shipping Method = Express”.
✔ Automated Message Sending – Messages are only sent when all defined conditions are met.
✔ Real-Time Execution – Your custom rules apply instantly when an order status is updated.
✔ Smart Logging – Keep track of rule execution and message delivery in detailed logs.

🎯 With this feature, your SMS notifications are not just automated – they are fully tailored to each customer’s order!

📌 Additional Features:

✅ Over 50 Placeholders for Maximum Personalization
Insert dynamic data like order ID, customer name, total price, shipping details, and more to craft fully customized SMS messages.

✅ 🛎️ Dedicated Online Support
Access direct support via the plugin for seamless assistance whenever you need help.

✅ 🔍 Order Analysis for Better Rule Creation
Use the Check Order feature to analyze any existing order and understand its data structure, making it easier to set up precise rules.

Why Choose SMS Mobile API?

In today’s digital world, building strong relationships with your customers requires timely and personalized communication. SMS Mobile API allows you to engage your customers instantly by sending SMS and WhatsApp notifications directly from your personal accounts. Whether it’s order confirmations, status updates, or personalized thank-you messages, this plugin ensures your communication is not only effective but also direct and personal, with the added benefit of allowing your customers to reply to you instantly.

How It Works:

  1. Install and Activate: Download the plugin and activate it through the WordPress admin dashboard.
  2. Configure Your Settings: Enter your API key, set up your mobile number, and customize your SMS templates.
  3. Start Sending: With everything configured, SMS Mobile API will automatically send notifications based on your settings, directly to your customers’ phones from your personal mobile number.

Get Started Today!

Transform your WooCommerce store’s customer communication with SMS Mobile API. Keep your customers informed, engage with them directly, and build stronger, more personal relationships—all through the power of SMS sent from your own mobile phone.

Third-Party Services and Data Disclosure

This plugin relies on the external service SMSMobileAPI to send SMS notifications. The plugin connects to the SMSMobileAPI platform to deliver SMS messages to the phone numbers provided by the user via WooCommerce.

What data is sent to SMSMobileAPI?

  • Phone numbers: The phone number associated with the order (either billing or shipping phone number).
  • Order details: The message template includes the order ID, and in some cases, details related to the order status.
  • API key: The API key provided by the user during the plugin setup.

The data sent to SMSMobileAPI is required for the SMS delivery process. No additional data is sent beyond what is necessary for sending the SMS.

Purpose of the connection:

The connection to SMSMobileAPI is established for the purpose of sending SMS notifications related to WooCommerce orders. This may include, but is not limited to, SMS messages confirming order receipt, notifying customers of changes in order status, and sending test SMS messages to verify API connectivity.

External Service Links:

Please be aware that by using this plugin, data (including phone numbers and order details) will be transmitted to the SMSMobileAPI service for the purpose of delivering SMS notifications. Ensure that this is in compliance with your local data protection laws.

How to Disable External Service:

If you do not wish to send SMS notifications or connect with SMSMobileAPI, you can disable the SMS features in the plugin settings by not entering an API key or unchecking the ”Send SMS on Order Confirmation” and ”Send SMS on Order Status Change” options.

Skärmdumpar

Installation

Installation Process

Getting started with SMS Mobile API is quick and easy. Follow these steps to integrate and start sending SMS notifications from your personal mobile number:

  1. Download and Install the Plugin:

    • Download the SMS Mobile API plugin and install it through the WordPress admin dashboard.
    • Activate the plugin to begin configuring your settings.
  2. Download the Official Mobile App:

    • Head over to Google Play or Apple Store and download the official Sms Mobile API mobile app.
    • Install the app on your mobile phone.
  3. Generate Your API Key:

    • Once the mobile app is installed, open it, and follow the prompts to generate your unique API key.
    • This key is essential for linking your WooCommerce store with your mobile phone.
  4. Enter the API Key in the Plugin:

    • Return to your WordPress dashboard and navigate to the SMS Mobile API settings page.
    • Enter the API key provided by the mobile app into the designated field in the plugin settings.
    • Save your settings to complete the integration.
  5. Start Sending SMS:

    • With the plugin and mobile app linked, your WooCommerce store is now ready to send SMS notifications directly from your mobile phone.
    • Every time a customer places an order or when their order status changes, a personalized SMS will be sent from your mobile number, allowing them to reply directly to you.
  6. Start Sending WhatsApp:

    • To enable WhatsApp notifications, log in to the SMSMobileAPI dashboard and confirm the authentication of your WhatsApp account.
    • Simply scan the visible QR code in the dashboard to securely link your WhatsApp account with SMSMobileAPI.
    • This is a one-time operation designed to ensure secure communication between WhatsApp and SMSMobileAPI.
    • Once authenticated, your WooCommerce store can start sending personalized WhatsApp messages directly to your customers.

By following these steps, you can quickly and easily set up SMS Mobile API, ensuring seamless and direct communication with your customers through your personal mobile device.

Vanliga frågor

❓ What is the SMSMobileAPI plugin for WooCommerce?

The SMSMobileAPI plugin for WooCommerce allows store owners to send SMS and WhatsApp messages for order notifications, customer updates, and more.
It works by using your own mobile device to send messages, ensuring reliability and cost efficiency.

❓ What can I do with this plugin?

With the SMSMobileAPI WooCommerce plugin, you can:
✅ Send SMS or WhatsApp messages for each order status update.
✅ Use custom keywords in SMS to personalize messages based on the order and customer details.
✅ Create rules and conditions to automatically trigger SMS based on order status, customer type, or other criteria.
✅ Send messages directly from a customer’s profile page for quick communication.
✅ Choose between SMS, WhatsApp, or both for message delivery.
✅ View detailed message logs to track sent messages.
✅ Contact technical support directly through the plugin.

❓ Does it support WhatsApp messages?

Yes! You can also send WhatsApp messages via API by connecting your personal account.

❓ How does it work?

Install the SMS Mobile API app on your Android or iOS device.
Create an account via mobile app or via our website
Retrieve your API key from the app dashboard.
Use the API to send SMS via HTTP requests.

❓ Can I use my own phone number to send SMS?

Yes! SMS Mobile API uses your own mobile device to send SMS, meaning messages appear as if they were sent manually from your phone.

❓ Is SMS Mobile API free?

You get 3 days of free trial upon registration.
After that, a monthly or annual subscription is required to continue using the service.
The plugin is free, but using the API to interconnect your communication channels requires a low-cost subscription.

❓ Can I send SMS internationally?

Yes! SMS Mobile API works worldwide as long as your phone has a valid SIM card with an active SMS plan.

❓ Why are my SMS not being sent?

Common reasons include:

📶 No network connection – Ensure your phone has a mobile signal.
🔑 Invalid API key – Verify that your API key is correctly set.
📛 Wrong phone number format – Use international format (e.g., +336XXXXXXXX).
🚀 Phone not powered on – The app must be running in the background.

❓ How can I receive SMS via the API?

Enable the Receive SMS feature in the app.
Use the API endpoint to fetch received messages in real-time.

❓ Can I use SMS Mobile API for bulk messaging?

Yes, but your phone carrier may have limits on the number of SMS you can send per day (contact your mobile provider for more informations).

❓ How secure is SMS Mobile API?

End-to-end encryption protects API communications.
Your SMS are not stored on third-party servers.
You are in full control of your SMS and whatsapp, as they are sent from your device.

❓ Can I automate replies to incoming SMS?

Yes! You can set up an AI chatbot (powered by OpenAI) to automatically respond to SMS received on your phone.

❓ How can I get support?

  1. Email: support@smsmobileapi.com
  2. Via the plugin, there is a menu dedicated to technical support where messages are sent directly to the support team through the SMS Mobile API plugin.

❓ How do I customize SMS messages?

You can use custom keywords in your messages to personalize them. Example placeholders include:

{customer_name}  Inserts the customer's name
{order_id}  Inserts the order number
{total_price}  Inserts the total order price
and 50 other keywords to use  ! 

You can define and modify these templates in the plugin settings.

❓ Can I choose whether to send messages via SMS or WhatsApp?

Yes! You can configure messages to be sent via SMS, WhatsApp, or both at the same time.

❓ How do I set up custom rules for sending SMS?

The plugin allows you to create custom rules and conditions to trigger SMS messages based on:

Order status changes (e.g., Order Completed, Payment Failed, etc.).
Customer type (e.g., new vs. returning customer).
Specific products or categories.
Any other conditions you define.

You can set up these rules in the SMS Automation Settings of the plugin.

❓ Can I manually send messages to customers?

Yes! You can send an SMS or WhatsApp message directly from a customer’s profile page in WooCommerce. This is useful for quick updates, personalized support, or promotions.

❓ Can I track sent messages?

Yes, the plugin provides a detailed log of all sent messages, including:

The message content.
The recipient’s phone number.
The date and time of the message.
The delivery status.

❓ How do I contact support?

You can contact technical support directly from the plugin’s interface. Just navigate to the Support section, describe your issue, and send your request.

Recensioner

Detta tillägg har inga recensioner.

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Ändringslogg

2.0.4 – 2025-02-10

  • Highlighting the version of the plugin used for better understanding with technical support

2.0.3 – 2025-01-31

  • New Features
    *Support Request Feature
    -New! You can now send support requests directly from the plugin interface.
    -Navigate to the Support Request section, enter your message, and click Send Request – it’s that easy!
    *Custom Rules for SMS & WhatsApp Notifications
    -Introducing a powerful rule-based system! Automate SMS and WhatsApp notifications based on custom conditions.
    -Custom Rules Panel – Create unlimited rules with flexible conditions.
    -Trigger on Order Status Change – Define rules based on WooCommerce order statuses (e.g., Processing, Completed, Refunded).
    -Dynamic Conditions – Compare order values like total price, customer email, shipping method, etc.
    -Multiple Conditions Per Rule – Example: ”Order Total > $100” AND ”Shipping Method = Express”.
    -Automated Message Sending – If all conditions match, a customized SMS/WhatsApp message is sent.
    -Enable/Disable Rules – Toggle individual rules ON/OFF from the admin panel.
    -Real-Time Updates – Rules apply instantly when order statuses change.
    -Smart Logs – Track message history and rule execution for better debugging.
    *Order Status-Based Message Management
    -Added checkboxes next to each order status to enable/disable message sending, instead of leaving the message field empty.
    *Added Support for Additional WooCommerce Order Statuses:
    -Checkout Draft (WooCommerce 8.1+) – Orders still in checkout, not completed.
    -Shipped – Status added by shipping plugins when an order is dispatched.
    -Delivered – Used when an order has been received by the customer.
    -Partially Refunded – Indicates a partial refund of the order total.
    -Returned – Status for orders sent back by the customer.
    -Awaiting Payment – Used by payment gateways or invoice-based payments.
    -Pre-Order – Differentiates pre-ordered products from regular orders.
    -Invoiced – Status used by invoicing/accounting plugins for processed orders.
    *Check Order Feature
    -New! The ”Check Order” menu allows retrieving complete order data to facilitate rule creation.
    -Simply enter an existing order number, and the full order details will be displayed, helping you understand the structure.
    *Enhanced Placeholder Support
    -27 New Placeholders!
    -Now, a total of 51 placeholders are available for message customization.
    *Improved User Experience
    -Better Tips & Placeholder Highlights – Making it easier to use and customize messages.
    -User-Friendly Checkboxes – Enable/disable customer notifications with checkboxes instead of leaving fields empty.
    -Modern Icons Added – Improved visual layout for a sleek, modern look.

2.0.2 – 2025-01-28

  • Debugging regarding the phone number sometimes being marked as missing
  • Rewriting all logs in English

2.0.1 – 2025-01-08

*New Features & Improvements
– Updated the test message sent when the ”Test” button is clicked to enhance clarity.
– Added the ability to send WhatsApp messages directly from your own WhatsApp account.
– New option to choose between sending an SMS, a WhatsApp message, or both simultaneously.
– Introduced a new ”WhatsApp Config” menu to provide detailed guidance on setting up the integration between WooCommerce and SMSMobileAPI.
– Added a dedicated log to differentiate between sent SMS and WhatsApp messages.
– Expanded API testing capabilities to include WhatsApp in addition to SMS.
*User Experience Enhancements
– Debugged the ”Send Message” button, allowing users to send messages directly to customers more reliably.
– Enabled sending WhatsApp messages directly to customers from the user list.
– New functionality to choose between sending an SMS, a WhatsApp message, or both from the same interface in the user list.
– Added a ”Subscription” menu to manage API subscriptions directly within the plugin.
*Advanced Messaging Features
– Introduced 23 new placeholders derived from WooCommerce order data. These include details like order totals, customer contact information, and more, to enhance message personalization.
*Bug Fixes
– Resolved various minor bugs to improve the plugin’s overall stability and performance.
*Performance Improvements
– Optimized the plugin’s workflow for seamless integration and enhanced speed when managing large volumes of messages.

1.1.0 – 01-11-2024

  • New Feature: Added the ability to send SMS from the user listing via a ”Send SMS” button.
  • New Feature: Log: Detection if the file has write permissions or not.
  • New Feature: Upon order confirmation by the customer, there is a check to verify if the SMS has already been sent to avoid multiple SMS sends in case of a page refresh.
  • New Feature: Upon order confirmation by the customer, a comment is added to the order to confirm the SMS has been sent.
  • Bug Fix: Resolved the API connection issue for SSL.

1.0.0 – 01-10-2024

  • Initial version of the plugin.