Title: WSDesk – WordPress HelpDesk & Support Ticket System Author: wsdesk Published: 14 februari 2017 Last modified: 31 augusti 2018 --- Sök tillägg ![](https://s.w.org/plugins/geopattern-icon/wsdesk_8cbad0.svg) # wsdesk Av [wsdesk](https://profiles.wordpress.org/wsdesk/) * [Detaljer](https://sv.wordpress.org/plugins/wsdesk/#description) * [Recensioner](https://sv.wordpress.org/plugins/wsdesk/#reviews) * [Utveckling](https://sv.wordpress.org/plugins/wsdesk/#developers) [Support](https://wordpress.org/support/plugin/wsdesk/) ## Beskrivning Detta tillägg är inaktiverat sedan 1 september 2018 och är inte längre tillgängligt för nedladdning. Orsak: Brott mot riktlinjerna. ## Recensioner ![](https://secure.gravatar.com/avatar/dece65cb37418b96824735125ae1f17fe06d9b0c489b0bf3da73b87761e8f285? s=60&d=retro&r=g) ### 󠀁[Pretty good, but there is a language barrier](https://wordpress.org/support/topic/pretty-good-but-there-is-a-language-barrier/)󠁿 [Norman Cates](https://profiles.wordpress.org/normancates/) 18 oktober 2018 It is a good plugin and the support team are responsive and try hard. But English is clearly not their first language, so when asking for support, you need to be extremely clear. Keep it simple and statement based. Almost every one of my support requests has resulted in having to simplify and break statements down into extremely detailed statements. Also some people seem to be unfamiliar with the product, because they don’t seem to know what some components are at first. Ironically, they don’t seem to use their own help desk system for support. At least, not any more. ![](https://secure.gravatar.com/avatar/502bf3122c84cb7b55a802c27502ce1059b9bbae8e58e7dd18dd62fd04135683? s=60&d=retro&r=g) ### 󠀁[Great service](https://wordpress.org/support/topic/great-service-174/)󠁿 [mshaul](https://profiles.wordpress.org/mshaul/) 9 augusti 2018 1 svar We’re really bending this plugin to fit our needs. It’s made for support ticketing, but we’re using it for assignments and an instructor/student feedback channel. They’ve been great with their support in getting us there. ![](https://secure.gravatar.com/avatar/aae7f8428db3de142e17606537bec3bca79aaa5d1d43d0a89533da6f1d8a6e56? s=60&d=retro&r=g) ### 󠀁[Very responsive customer service](https://wordpress.org/support/topic/very-responsive-customer-service-3/)󠁿 [](https://profiles.wordpress.org/marcfest/) 2 augusti 2018 1 svar The team behind this plugin shows a remarkable responsiveness to feature addition request. I suggested two new features (being able to start the ticket count at a chosen number; user-initiated ticket closures), and they have implemented both of them, and not only that, but also followed up with me to let me know once they were implemented. Very impressive. Thank you! ![](https://secure.gravatar.com/avatar/73e6438853cc6b8946924775821f919d1e5d09debbd045bd6234940cf2155899? s=60&d=retro&r=g) ### 󠀁[Great Helpdesk, Awesome support!](https://wordpress.org/support/topic/great-helpdesk-awesome-support/)󠁿 [lactom](https://profiles.wordpress.org/lactom/) 26 juli 2018 1 svar Great product, The real gem is the support that comes with the product. No run around, just straight raw 100% on the money support in a timely manner. ![](https://secure.gravatar.com/avatar/3711d752b4013df39c6f03b9bc1b899812e176866a640bb96868431358f4504b? s=60&d=retro&r=g) ### 󠀁[Great product, fantastic support](https://wordpress.org/support/topic/great-product-fantastic-support-5/)󠁿 [home2officetech](https://profiles.wordpress.org/home2officetech/) 29 juni 2018 1 svar Started using WSDesk about 5 months ago and could not have had a better plugin. Even the support team is fantastic. With each version I only see more exciting features each time. ![](https://secure.gravatar.com/avatar/e11259d018fe6e75f7f1e5a67bdd6b71aa6e7677720fd7286b27f024665f1465? s=60&d=retro&r=g) ### 󠀁[Great Support](https://wordpress.org/support/topic/great-support-1695/)󠁿 [benmeehan](https://profiles.wordpress.org/benmeehan/) 25 juni 2018 1 svar The big worry when purchasing a paid plugin is always concerning support. Every plugin promises it but many don’t deliver, or are very slow in responding and this can be incredibly frustrating. We purchased WSDesk to professionalize out training website. It would be pretty ironic if help-desk support software was not well supported but we took the chance. A few issues arose early on in implementation which were born from our own stupidity mostly but we requested support and GOT IT 🙂 Happy days!! We found ESDesk support to be both responsive, helpful and to the point. Wonderful! Thank you. I would recommend this plugin. [ Läs alla 29 betyg ](https://wordpress.org/support/plugin/wsdesk/reviews/) ## Bidragsgivare och utvecklare ”WSDesk – WordPress HelpDesk & Support Ticket System” är programvara med öppen källkod. Följande personer har bidragit till detta tillägg. Bidragande personer * [ WSDesk ](https://profiles.wordpress.org/wsdesk/) * [ AdaptXY ](https://profiles.wordpress.org/adaptxy/) ”WSDesk – WordPress HelpDesk & Support Ticket System” har översatts till 1 språk. Tack till [översättarna](https://translate.wordpress.org/projects/wp-plugins/wsdesk/contributors) för deras bidrag. [Översätt ”WSDesk – WordPress HelpDesk & Support Ticket System” till ditt språk.](https://translate.wordpress.org/projects/wp-plugins/wsdesk) ### Intresserad av programutveckling? [Läs programkoden](https://plugins.trac.wordpress.org/browser/wsdesk/), kika på [SVN-filförvaret](https://plugins.svn.wordpress.org/wsdesk/) eller prenumerera på [utvecklarloggen](https://plugins.trac.wordpress.org/log/wsdesk/) via [RSS](https://plugins.trac.wordpress.org/log/wsdesk/?limit=100&mode=stop_on_copy&format=rss). ## Meta * Version **1.7.0** * Senast uppdaterat **8 år sedan** * Aktiva installationer **Ej tillämpligt** * WordPress-version ** 4.3 eller senare ** * Testat upp till **4.9.29** * Språk * [English (US)](https://wordpress.org/plugins/wsdesk/) och [Swedish](https://sv.wordpress.org/plugins/wsdesk/). * [Översätt till ditt språk](https://translate.wordpress.org/projects/wp-plugins/wsdesk) * [Avancerad vy](https://sv.wordpress.org/plugins/wsdesk/advanced/)